Likewise, no legal liability or responsibility is assumed for the accuracy or completeness of any information, or usefulness of products discussed. Neither the Company nor any of its employees or consultants make any warranties, expressed or implied, or representations about the accuracy or completeness of the content or the content of any site or external sites. Refrigerated items are only dispatched by courier Monday to Thursday to ensure the item remains cool.Īll exceptions to these guidelines are noted in the product description.įor more information, view our Delivery page.Our expert panel consists of licensed veterinarians and the knowledgeable staff of PetMed Express, Inc. The Heavy items being sent by Courier, the Light items by Royal Mail 2nd Class Tracked. Please note that if you are purchasing a mix of Light and Heavy items at the same time, these will be sent separately.
Heavy items ordered after 12 Noon Friday, or anytime Saturday and Sunday will be processed on a normal working day. Heavy items weighing 2kg and more are sent via courier. There is no standard Saturday courier delivery. To ensure you get your courier order as quickly as possible, please place your order before 12 Noon Monday to Thursday. There's a small fee, but if you're in a hurry they are worth considering. To get it faster you can upgrade Light items to Royal Mail 1st Class Tracked or a Guaranteed Courier service, Saturday Courier or even before 12 noon services.
Heavy (typically food) orders under £29 are charged £4.49 postage.įor Light items (under 2kg) our standard method is Royal Mail 2nd Class Tracked(there are a few exceptions, so if in doubt check our Delivery page). Light (usually non-food) orders under £29 are charged £2.99 postage. Please view our Delivery and Coronavirus pages for the latest updates.
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